Terms of Service


This document is an electronic record in accordance with the UAE's Federal Law No. 15 of 2020 on Consumer Protection and applicable electronic transaction laws. It is generated by a computer system and does not require physical or digital signatures.

Please read these Terms of Service ("Terms", "Agreement") carefully before using our website https://beetlerc.ae ("Website") or our mobile applications ("App"). These terms govern your use of the services provided by Beetle Rent A Car ("Company", "we", "us", or "our").

By accessing or using the Website or App, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Privacy Commitment

We are committed to protecting your privacy. Your data is handled in compliance with the applicable data protection laws in the UAE. Please refer to our Privacy Policy for detailed information.

2. Information Collection & Use

We collect information to process your bookings and provide secure car rental services. This includes your name, contact information, driver license details, insurance number, and usage data. We may also collect anonymized data for analytics purposes.

3. Eligibility

To use our services, you must be at least 25 years old, have a valid driver’s license, and be legally capable of entering into contracts under UAE law. Any falsified information will result in immediate termination of access to our services.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized use of your account, notify us immediately at info@beetlerentacar.com.

5. Intellectual Property

All content on the Website and App is the intellectual property of Beetle Rent A Car or its licensors. You may not copy, distribute, modify, or reproduce any part of our content without express written permission.

6. Limitation of Liability

While we strive to provide reliable services, we are not liable for any indirect or consequential damages, data loss, service downtime, or inaccuracies in content. Use of our platform is at your own risk.

7. Indemnity

You agree to indemnify and hold Beetle Rent A Car harmless from any claims, damages, liabilities, or legal fees arising out of your misuse of our services or violation of these terms.

8. Force Majeure

We are not liable for failure or delay in performance due to causes beyond our control, including natural disasters, system failures, internet outages, or government actions.

9. Cookies

We may use cookies on our website to enhance your experience. You can manage cookies through your browser settings. For more, see our Cookie Policy.

10. Payments

All payments must be made using authorized payment gateways listed on our platform. We do not store or have access to your credit card or bank details. Disputes related to payment must be addressed to the payment service provider directly.

11. Termination

We reserve the right to suspend or terminate your access to our services at any time for violations of these Terms, fraudulent activity, or other harmful behavior. You may stop using our services at any time.

12. Feedback

Any suggestions or feedback submitted to us will be considered non-confidential and may be used without compensation or obligation.

13. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates.

14. Changes to Terms

We reserve the right to revise these Terms at any time. Updated terms will be posted on this page. Continued use of our services constitutes acceptance of any changes.

15. Insurance & Security Deposit

Insurance in Case of Accidents: If a rented vehicle is involved in an accident and it is determined that the customer is at fault, the customer shall be responsible for paying the applicable access (excess) charge, as well as 20% of the total damage cost.

Security Deposit Hold: Upon returning the vehicle, the security deposit will be held for a period of 20 calendar days for inspection and verification purposes. The refund will be processed only after this holding period.

Insurance Age Restriction: Customers below the age of 25 are not eligible for insurance coverage. In the event of any damage or loss, such customers will be fully liable to pay the complete cost incurred.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Beetle Rent A Car
📧 info@beetlerentacar.com
📍 Dubai, United Arab Emirates

By using this Website or App, you agree to these Terms of Service.